Privacy Policy

Welcome to Maxxis Bike Shop! At Maxxis Bike Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website at cyclingpartspromo.com or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless and secure shopping experience, tailored to the needs of performance cyclists like you. The types of data we collect include:

• Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address (e.g., 4114 Fidler Drive, San Antonio, US 78227), and payment information (e.g., credit card details processed via encrypted gateways). Note that we do not store your financial data on our servers.
• Transaction Data: Information related to your orders, such as products purchased (e.g., MTB tubes, bearings, or aero levers), payment method, and order history.
• Technical Data: We automatically collect information like your IP address, browser type, and device details to optimize our site for global accessibility, including regions like Europe and the Americas.
• Cookies and Tracking Data: We use cookies and similar technologies to enhance your browsing experience, remember your preferences (e.g., for repeat purchases of accessories or bar extensions), and analyze site traffic. For more details, see Section 5.

2. How We Use Your Information

Your data helps us deliver a performance-focused and efficient service, mirroring the reliability of our products. We use your information for:

• Order Processing: To process transactions quickly, confirm orders, and ship products like 29″ tubes or bearing tools within 1-2 business days.
• Customer Support: To respond to your inquiries, such as questions sent to [email protected], and provide assistance with returns or issues.
• Site Improvement: To analyze how cyclists interact with our site (e.g., browsing menus for arm warmers or adaptors) and enhance usability for a global audience.
• Marketing and Communication: With your consent, we may send updates on new products (e.g., aero water bottles or bars) or promotions. You can opt out at any time.
• Security: To protect against fraud and ensure secure transactions, using encrypted payment gateways for all purchases.

3. Sharing and Disclosure of Information

We value your trust and only share your data in limited circumstances:

• Service Providers: We may share data with trusted third parties, such as payment processors (e.g., Visa, MasterCard, PayPal) and shipping carriers, to fulfill orders and provide services. These partners are bound by confidentiality agreements.
• Legal Compliance: If required by law, we may disclose information to comply with regulations or protect our rights and safety.
• Business Transfers: In the event of a merger or sale, your data may be transferred to a successor entity, with notice provided.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is our priority, just as we prioritize the quality of our MTB tubes and bearings. We implement robust measures to protect your data:

• Storage: Data is stored on secure servers located in the United States or other regions compliant with international privacy standards. We retain information only as long as necessary for business purposes or as required by law.
• Security Measures: We use encryption, secure socket layer (SSL) technology, and regular security audits to safeguard your data. Financial information is processed via encrypted gateways and not stored on our systems.
• Global Operations: As we serve customers worldwide (excluding some Asian regions and remote areas), data may be transferred internationally, but we ensure it is protected under applicable laws like the GDPR or CCPA.

5. Cookies and Tracking Technologies

Our site uses cookies to enhance your cycling shopping experience:

• What Are Cookies? Cookies are small files stored on your device that help us remember your preferences, such as items in your cart or login details for faster checkout.
• How We Use Them: We use cookies for site functionality (e.g., processing payments for bearings or accessories), analytics (e.g., tracking popular products like 27.5″ tubes), and marketing (with your consent).
• Your Control: You can manage cookie settings through your browser preferences. Disabling cookies may affect site performance, but you can still browse and make purchases.

6. Your Rights

As a valued customer, you have rights regarding your personal data, consistent with global privacy laws:

• Access and Correction: You can request access to your data or update inaccuracies by contacting us.
• Deletion: You may ask us to delete your information, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing emails or adjust cookie preferences at any time.
• Data Portability: Upon request, we can provide your data in a readable format for transfer to another service.

To exercise these rights, email us at [email protected]. We will respond within 30 days.

7. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or laws. The latest version will always be posted on our site with the updated date. Continued use of our site after changes constitutes acceptance.

8. Contact Us

If you have questions about this Privacy Policy or your data, reach out to us:

Thank you for trusting Maxxis Bike Shop—where performance meets convenience, and your privacy is always protected.