Term and Conditions

Welcome to Maxxis Bike Shop! These Terms and Conditions govern your use of our website at cyclingpartspromo.com and your purchase of products from us. By accessing our website and making a purchase, you agree to be bound by these terms.

Maxxis Bike Shop is a performance cycling products retailer specializing in high-quality bicycle components, accessories, and apparel for cycling enthusiasts worldwide.

2. User Obligations and Responsibilities

2.1 Account Registration

While you can browse our site without registration, creating an account is required to make purchases. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

2.2 Acceptable Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to any part of our website
• Interfere with the proper functioning of our website
• Submit false or misleading information
• Use our products in any way that violates applicable laws or regulations

2.3 Age Requirement

You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you meet this age requirement.

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or appearance may occur. Product specifications are subject to change without notice.

3.2 Product Availability

All products are subject to availability. If a product becomes unavailable after you place an order, we will notify you and provide options for substitution or cancellation.

3.3 Product Usage

Our products are designed for cycling enthusiasts. You are responsible for:

• Selecting appropriate products for your intended use
• Following manufacturer instructions for installation and use
• Using products in a safe manner and in accordance with local laws
• Ensuring proper maintenance of purchased items

4. Orders and Payment

4.1 Order Process

Placing an order involves the following steps:

• Select products and add to cart
• Review cart contents and proceed to checkout
• Provide shipping and billing information
• Select preferred shipping method
• Review order summary and confirm purchase
• Receive order confirmation email

4.2 Order Acceptance

Your order represents an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent activity
• Inability to ship to your location

4.3 Pricing and Payment

All prices are listed in US Dollars (USD). We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

4.4 Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

5. Shipping and Delivery

5.1 Shipping Methods

We offer the following shipping options:

• Standard Shipping – $12.95
  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after shipment
• Free Shipping
  • Carrier: EMS
  • Delivery Time: 15-25 business days after shipment
  • Minimum Order: $50 or more

5.2 International Shipping

We ship globally, excluding some Asian regions and remote areas. International customers may experience slightly longer delivery times due to customs processing.

International customers are responsible for:

• Any import duties, taxes, or customs fees
• Providing accurate shipping information
• Complying with local import regulations

5.3 Delivery Issues

If you experience issues with delivery:

• Contact the shipping carrier directly with your tracking number
• If unable to resolve, contact our customer service team
• Report non-delivery within 30 days of expected delivery date

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days from the date you receive your items.

6.2 Return Conditions

To be eligible for a return or exchange, items must be:

• In original, unused condition
• In original packaging with all tags attached
• Accompanied by the original receipt or order confirmation
• Free of any damage, wear, or installation marks

6.3 Non-Returnable Items

For safety and hygiene reasons, the following products cannot be returned or exchanged:

• Bath Caps & Bathrobes (hygiene products)
• Bearings & Bearing Tools (precision components that cannot be verified once opened)
• Bar End Plugs & Adaptors (installation-specific components)
• Any opened or used cycling accessories

6.4 Return Process

To initiate a return:

1. Email us at [email protected] with your return request
2. Wait for authorization and receive a Return Authorization Number
3. Package items securely with the Return Authorization Number visible
4. Ship to: Maxxis Bike Shop – Returns, 4114 Fidler Drive, San Antonio, TX 78227, United States

6.5 Refunds

Refund processing timeline:

• Processing Time: 3-5 business days for inspection
• Refund Issuance: 5-7 business days after approval
• Total Time: Typically 8-12 business days from receipt

Refunds are issued to the original payment method. Customers are responsible for return shipping costs unless the return is due to our error.

7. Intellectual Property

7.1 Ownership

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Maxxis Bike Shop or its content suppliers and is protected by international copyright laws.

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this website. This license does not include:

• Any resale or commercial use of the website or its contents
• Collection and use of any product listings, descriptions, or prices
• Derivative use of the website or its contents
• Use of data mining, robots, or similar data gathering and extraction tools

7.3 Trademarks

“Maxxis Bike Shop” and our logo are trademarks of our company. All other trademarks appearing on our site are the property of their respective owners.

8. Limitation of Liability

8.1 Product Liability

Maxxis Bike Shop’s liability for any claims related to our products is limited to the purchase price of the product. We are not liable for:

• Consequential, incidental, or punitive damages
• Damages resulting from improper installation, maintenance, or use
• Normal wear and tear of products
• Modifications made to products after purchase

8.2 Website Use

We strive to provide accurate information on our website, but we do not warrant that the content is error-free. Your use of the website is at your own risk.

8.3 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, government regulations, natural disasters, labor conditions, or disruptions in transportation.

9. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and protect your personal information.

10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions.

10.2 Dispute Resolution

Any disputes arising from these Terms and Conditions or your use of our website shall be resolved through good-faith negotiations. If unable to resolve, disputes shall be submitted to binding arbitration in San Antonio, Texas, in accordance with the rules of the American Arbitration Association.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Maxxis Bike Shop regarding your use of our website and purchase of our products.